Shipping Update - May 1 2022

Shipping times are now closer to normal. However, due to the latest outbreak of the highly contagious Omicron strain, some delays in shipping times may still occasionally occur. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Shipments may sometimes take an additional 2 weeks to arrive, depending on the source country of your order.

Please note that these times are averages and individual shipping times will vary. We recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center – New Hours effective April 1, 2022

Our call center hours of operation are now 6:00 am – 9:00 pm Central Time on Monday to Friday, and 7:00 am – 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.

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Shipping is $10.00 per order. All prices are in USD. Average shipping time is 2 weeks.
Full information about DermaCool

General Information on DermaCool

DermaCool is an astringent, antimicrobial, anti-inflammatory, and alcohol-free cooling spray indicated for veterinary use. It is specifically prescribed to provide relief from moist skin lesions, localized itching and inflammation. DermaCool can be used for horses, dogs and cats of any age.

Hydrocortisone, the main active ingredient in the medication, belongs to a family of drugs known as anti-inflammatory therapeutic sprays. It works to reduce the number of basophils, monocytes, circulating lymphocytes (T and B cells), and eosinopihils. This action helps provide temporary relief from itching and pain.

DermaCool contains Hydrocortisone 1 % and several other ingredients such as lactic acid, hamamelis extract, propylene glycol, and menthol, which together form the cooling astringent. The cooling spray is the best treatment for a pet suffering from skin lesions and inflammation. The drug is a prescription medication, so you must consult a veterinarian before you buy DermaCool online.

Side effects of DermaCool

You should not buy DermaCool if your pet is allergic to any ingredient in the medication. Do not spray the medication near the eyes of the animal as this may cause health complications. The safety and efficacy of the medication has not been established for pregnant and lactating pets. As such, talk to your veterinarian before you buy DermaCool if your pet is breastfeeding or pregnant.

DermaCool may also cause mild to severe side effects in some pets. Skin rashes and itching are some common side effects associated with the drug. Some pets may also experience a burning sensation, paresthesia, and numbness after spraying the medication on their skin. Consult your veterinarian if your pet experiences any side effects after using DermaCool.

DermaCool may also cause irritation and transient pain in some dogs. In rare cases, the medication may cause severe side effects such as hypopigmentation, hyperpigmentation, and thinning of the skin. Stop using the cooling spray and consult your veterinarian if you pet suffers from any of the above mentioned side effects.

In extremely rare cases, the drug may cause allergic reaction in some pets. Difficulty swallowing, hives, swelling, or trouble breathing are some allergic reaction associated with DermaCool. Consult your veterinarian immediately if you see any symptoms in your pet that indicate allergic reactions after it is given the medication.

Dosage of DermaCool

Your veterinarian will give you specific instructions regarding the use of DermaCool. Shake the bottle well before using it. Spray DermaCool directly on the affected area two or three times daily or as recommended by your veterinarian. Wash your hands thoroughly after handling the product.


DermaCool may interact with other medicines that are given to your pet and cause side effects even though it is not yet known to react adversely with any drug. To be on the safer side, avoid using DermaCool with other topical lotions or sprays as this may lead to harmful side effects.

To reduce the risk of drug interactions, use DermaCool only as per your veterinarian’s instructions. Before starting your pet’s treatment, inform the veterinarian about the different drugs you are administering to your pet.

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IMPORTANT DISCLAIMER: All medical content is supplied by a third party company who is independent from this web site. As such, this web site can not guarantee the reliability, accuracy, and /or medical efficacy of the information provided. In all circumstances, you should seek the advice of a health professional pertaining to drug, treatment and/or medical condition advice. Note that not all products are shipped by our contracted Canadian pharmacy. This website contracts with dispensaries around the world that ship products directly to our customers. Some of the jurisdiction include but are not limited to United Kingdom, Europe, Turkey, India, Canada, Vanuatu, Mauritius, and USA. The items within your order may be shipped from any one of these jurisdiction depending on the availability and cost of the products at the time you place your order. The products are sourced from these countries as well as others. Please note that the product appearance may vary from actual product received depending on availability.