Due to the worldwide Covid-19 coronavirus issue affecting us all... , we are currently taking precautions to protect our employees. This will result in limited telephone coverage at our call center, and may cause some delays in the time it takes us to answer phone calls. Also, effective immediately we are switching our call center hours of operation to 7AM to 7PM central time. If you are experiencing delays or calling outside of these hours, please feel free to leave us a message - or better yet send us an email and we will get back to you as soon as we can.
To avoid any potential shipping delays that are out of our control, we highly recommend that customers place their orders an extra two weeks ahead of time. Thank you for your support and patience.
Naturally, NorthDrugstore views personal privacy as an important and sensitive issue, and is unconditionally committed to maintaining the integrity of personal information provided by patients while accessing its web site, NorthDrugstore.com.
NorthDrugstore collects the following information from its web site visitors: IP address, domain names, web site navigational patterns, information voluntarily entered by you (eg. information filled out on web site forms), and the amount of time spent on our web site. NorthDrugstore collects information for statistical purposes in pursuit of providing a better online service to its patients. By analyzing these statistics, NorthDrugstore is able to improve your future experience on our web site and provide a better and more meaningful online service.
Other than stated above, absolutely no attempt is ever made to identify users activities on our web site, except in the event of a regulatory/legal investigation, where a law enforcement agency may provide us with a warrant to inspect our logs, or where NorthDrugstore believes that it is obligated to produce relevant electronic documentation to fulfill its obligations to particular third parties, including but not limited to statutory organizations under local law.
NorthDrugstore undertakes to only use and disclose your personal information in very limited circumstances.
Except as specifically stated herein, NorthDrugstore shall not share your personal information with any company that is not associated with North Drugstore.
A web site "cookie" is a very small data file that a web site you visit may write to your hard drive. Cookies can only contain information that you personally supply.
NorthDrugstore undertakes all reasonable security measures to protect all personal information from loss, unauthorized access, destruction, misuse, modification or disclosure. As far as permissible under law, NorthDrugstore accepts no responsibility and liability for the unauthorized access of personal information held by NorthDrugstore on its servers.
Web Use Policy
THIS SITE DOES NOT PROVIDE MEDICAL ADVICE. Please note that all information on this web site is for informational purposes only. The contents of NorthDrugstore.com web site, such as text, images, and other material ("Content") contained on this site is for informational purposes only. The content on our web site has not been evaluated by any governing body, and is not intended to be a substitute for professional medical advice, diagnosis or treatment. Please always seek the advice of your licensed physician or other qualified health providers regarding any questions you have about your health. The information on this web site is for informational purposes only - using any information on the web site is solely at your own risk. NorthDrugstore and its directors, officers, employees, licensors, suppliers, agents and independent contractors, do not directly or indirectly practice medicine or provide medical services as part of the scope of services provided by NorthDrugstore. If you think you may have a medical emergency, call your physician or 911 immediately. You are solely responsible for compliance with the laws applicable to your domestic jurisdiction.
At North Drug Store we are 100% committed to making it as easy as possible to for you to feel comfortable with your shopping experience. Please click here for our refund policy.
For questions or further information, please call us toll-free at 1-866-940-3784 or email us at [email protected]
On average, most orders are delivered within 2 weeks. Some delays may occur which are out of our control, such as billing delays (as a result of a declined credit card, etc.), Customs, etc. We assure you that we will do our best to deliver your order to you as fast as possible. We guarantee that your order will arrive within 30 days of it being shipped. If your order doesn't arrive within the guaranteed time frame, we will re-ship your order to you free of charge.
NorthDrugstore hereby accepts full responsibility for any loss or damage of your package, unless clearly not our fault (i.e. you provided an incorrect shipping address).
Shipping might take 4 weeks for International Orders. If your order does not arrive after 6 weeks from the date it was shipped, we will offer you a free re-shipment.
You must have a valid prescription from a licensed physician to order through North Drug Store. NorthDrugstore's contracted pharmacies do not ship any habit forming or narcotic drugs. You may order up to a three (3) month supply of your medication given that you have adequate repeats on your prescription allowing us to dispense accordingly.
Liability of NorthDrugstore
If you aren't satisfied with any element of NorthDrugstore, your sole remedy is to discontinue using NorthDrugstore and its services. This web site NorthDrugstore.com, the Content found herein, and any and all services or products promoted via the web site are provided on an "as is" basis. The use of the web site, the Content, and any product or service promoted via the web site is to be used only at your own risk. NorthDrugstore assumes absolutely no liability for any delay, failure, interruption or corruption of any data or other information transmitted in connection with the use of the web site.
NorthDrugstore hereby does not make any representations or warranties that: (a) the services, Content, software, text, images, links or communications provided directly or indirectly through this web site by NorthDrugstore or any third party, are accurate, reliable, complete, timely or error-free; (b) the files available for download directly or indirecty via this web site will be free of infection by viruses, worms, Trojan horses or other code that may contain contaminating or destructive properties; (c) the results that you may obtain as a result of the use of the Services or Content will be reliable; (d) the quality or effectiveness of any products and/or services of any third party that is mentioned, marketed, obtained, or purchased directly or indirectly through the Site, its Services or Content will be of your expectations; or (e) any errors in the Services or Content will be corrected in a timely manner.
NorthDrugstore is not liable for any personal injury, including but not limited to death, caused by your use or misuse of the Site or Content or by any products you purchase from a third party. In no event shall NorthDrugstore or any third parties be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the web site or the Content whether based on warranty, contract, tort or any other legal theory, and whether or not NorthDrugstore is advised of the possibility of such damages. Any liability of NorthDrugstore shall be limited to the actual damages incurred by you, not to exceed U.S. $500.